Terms of Service

Introduction

These Terms of Service ("Terms") govern your use of our website, services, content, and applications provided by Phoenix Marine Exports and Solution Private Limited ("Aquapulse", "we", "our", or "us"), located at www.aquapulse360.com.

By accessing or using our platform, you agree to comply with and be legally bound by these Terms. If you do not agree to these Terms, you must not access or use our services.

1. Acceptance of Terms

By accessing the website, registering on our platform, or using any of our services, you acknowledge that you:

• Have read, understood, and agree to be bound by these Terms.
• Are at least 18 years old or have the legal capacity to enter into a binding contract.
• Are providing accurate and lawful information.

If you are accessing our platform on behalf of a business, you affirm that you have the authority to bind that entity to these Terms.

2. Service Description

Aquapulse provides digital and physical solutions to promote sustainable aquaculture and seafood trading, including but not limited to:

• Farmer advisory and tech-based support.
• Shrimp and seafood procurement and distribution.
• Aquapulse360 data and analytics platform.
• Marketplace access for aquaculture stakeholders.
• Export documentation and quality assurance.
• Educational content, blog posts, and knowledge resources.

All services provided through the website or mobile platforms are subject to the terms herein.

3. User Responsibilities

You agree to:

• Use the platform lawfully and ethically.
• Refrain from posting misleading, defamatory, abusive, or illegal content.
• Maintain the confidentiality of any login credentials.
• Avoid attempting to breach, hack, or misuse our platform or services.
• Refrain from impersonating Aquapulse staff, customers, or other users.

You shall be solely responsible for any consequences arising from non-compliance or misuse of the platform.

4. Account Registration

To access certain services, you may be required to create an account and provide accurate personal or business information. You agree to:

• Provide true and current information during sign-up.
• Keep your login credentials confidential.
• Immediately notify us of unauthorized account use.

We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, false, or outdated.

5. Intellectual Property Rights

All content, including text, images, graphics, logos, data, software, and design on the Aquapulse platform are:

• The intellectual property of Aquapulse or its content suppliers.
• Protected under Indian copyright, trademark, and other IP laws.

You may not copy, reproduce, distribute, modify, or commercially exploit any part of the content without prior written permission.

6. Pricing, Payments, and Refunds

Certain services, tools, or content may be offered on a paid basis. All prices displayed are inclusive of applicable taxes unless stated otherwise.

You agree that:

• Payments made are final and non-refundable unless explicitly stated.
• Aquapulse reserves the right to revise pricing or terminate services at its discretion.
• Any failure in third-party payment gateways is beyond Aquapulse’s liability.

7. Third-Party Links and Services

Our platform may contain links to third-party websites, services, or content. Aquapulse is not responsible for:

• The accuracy, legality, or authenticity of third-party content.
• Services provided by such third parties.
• Any damage or loss resulting from use of third-party services.

We recommend reviewing the terms and privacy policies of external sites before usage.

8. Disclaimer of Warranties

Aquapulse provides its services on an "as-is" and "as-available" basis. While we strive to maintain high-quality service, we do not warrant that:

• The site or services will be error-free or uninterrupted.
• All data and information will be accurate, current, or complete.
• Security breaches or unauthorized access can be entirely prevented.

Use of the platform is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, Aquapulse and its directors, employees, and affiliates shall not be liable for:

• Any indirect, incidental, or consequential damages.
• Business interruption or data loss.
• Unauthorized access or breach of your data due to your negligence.

Our total liability, under any circumstances, shall not exceed the amount paid by you (if any) for using our services.

10. Termination

Aquapulse reserves the right to:

• Terminate or suspend your access to the platform for violations of these Terms.
• Remove or disable access to any content at our sole discretion.
• Discontinue or modify services at any time without liability.

11. Privacy and Data Protection

Your use of our platform is also governed by our Privacy Policy, available at www.aquapulse360.com/privacy-policy.

By using our platform, you consent to the collection, use, and storage of your personal data in accordance with our Privacy Policy and the Information Technology Act, 2000.

12. Indemnification

You agree to indemnify, defend, and hold harmless Aquapulse360, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your violation of these Terms.
• Your use of the Services.
• Your violation of any rights of another person or entity.
• Your violation of any applicable laws or regulations.

13. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Any disputes arising from or related to the Terms or use of the platform shall be subject to the exclusive jurisdiction of the courts of Bhubaneswar, Odisha.

14. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time. Continued use of the platform following such changes constitutes your acceptance of the revised Terms.

All updates will be published on this page with the Last Updated date changed accordingly.